14 Nov 2016
15 Nov 2016 (Workshops)
Starting 09:00 am for reception and exhibition
etc St Paul's
200 Aldersgate
London EC1A 4HD

The UK’s leading conference on social intranets and collaborative platforms


 •  10 on-stage case studies

 •  300 fellow communicators

 •  Exhibition of best platforms and apps

Welcome to the 8th smilelondon conference. Over the years we have built a reputation for presenting the most up-to-date case studies, the most sought-after speakers and leading technology platforms and apps.

Delegates love the informal interview-style format that allows you to hear the key issues of each case study without any padding or self-promotion.

No matter where you are on your journey to building a digital workplace you will find, stories, ideas and news you can use back in the office. We uncover the latest trends, the successes and the failures so you can build your own skills and knowledge.

Network with 300 like-minded individuals at the prestigious St Paul’s venue. But book early – smilelondon always sells out!


Key themes

    • Mastering the platforms – whether Yammer, SharePoint, Jive, Workspace by Facebook or mobile apps.

    • Building adoption – driving active users from 16% to 60% and encouraging profitable collaboration.

    • Communicating change – how digital tools can accelerate engagement and make your organisation more agile.

2 day pass Conference and workshop

Get your 2 day ticket to smilelondon and attend our workshop on the following day: Virtual Reality and Video for Business

 Join the conference? Register now !

Speakers & case studies

Hear it from the experts

Marc Wright
Founder of simply-communicate.com

Welcome to smilelondon 2016

  09:30 - 09:45
Marc Wright introduces 480 minutes of interviews, presentations, Q&A, table sessions, exhibition and networking.

The state of the industry

  9:45 - 10:00
Michel Ezran and Bastien Le Lann from Paris-based research company Lecko discuss the state of the Enterprise Social Network industry. They bring their unique insight from examining every social intranet and collaborative platform on the market. The key development in 2016 is the rise in importance of non technical professionals in the selection and development […]
Jenny Varley and Dee Gosney
Jenny Varley and Dee Gosney

How video restored employee trust at HSBC

  10:00 - 10:30
NOW is a video platform dedicated to telling the extraordinary stories of the people who work at HSBC. It aims to put a human face on the organisation and make staff members the stars of the HSBC story. The programme focuses on examples of sacrifice, friendship and triumph over adversity, inside and outside the business. Hear how HSBC NOW Share using the Seenit platform is now allowing every employee become a video producer. Marc Wright interviews two intrepid communicators who have boldly gone where no other bank has been before. In an interview with Jenny Varley, Global Head of Content and Employee Digital Platforms and Dee Gosney, Senior Editor at Large we will discover how the stubborn determination of a very small group of communicators at HSBC championed digital innovation to achieve something that many thought was impossible.
Susann Wanitschke
Susann Wanitschke
T-Systems MMS

MyMMS – the mobile social intranet

  10:30 - 11:00
"MyMMS helps us to reach those employees who are not in office on a daily basis. Our employees use the app to read corporate news on the train, at the airport, in the hotel or at home,” says Susann Wanitschke, Internal Communications Manager at T-Systems MMS. The technology behind MyMMS is provided by Staffbase, which is a cloud based service. Martin Boehringer, CEO and Co-Founder will be onstage with Susann to explore more about the platform.

Morning Break

  11:00 - 11:30
Take time to visit the exhibition of our friendly vendors of platforms and services. The exhibition includes ESN platforms. app providers and consultancy services. And while you are it enjoy a coffee and a pastry over a spot of networking!
Rebeca Tristan
Rebeca Tristan
Workspace by Facebook

Workplace by Facebook

  11:30 - 12:00
Facebook at Work is the internal version of the western world's favourite social channel. The question is whether it can cut it in the enterprise space. The pilots have been underway for a year now and we are starting to see some surprising reuslts - particularly in the speed of adoption. With Nick Crawford who has been advising Danone on the implementation of the new platform.
Paddy O'Hagan, Unibet
Paddy O'Hagan, Unibet
John Schneider, Jive

How Unibet use Jive to support their global strategy

  12:00 - 12:30
John Schneider, Vice President, Product Marketing at  Jive and Patrick O’Hagan Collaboration Lead at Unibet discuss onstage the benefits of using a unified intranet. Patrick will describe how he uses Jive to: Develop and sustain Jive usage – (Increased participation level by 41% in first 6 months, 90% active) Create Internal collaboration best practice across […]
Table Sessions

Table Sessions 1

  12:30 - 13:00
Our famous table sessions return giving you the opportunity to choose the subject that most interests you. Facilitated by subject experts and speakers from the sessions this is your chance to explore the issues that interest you the most.
Lunch at etc venues St Paul's


  1:00 - 2:00
Lunch is an opportunity to eat and mingle.
Table sessions - second chance

Table Sessions 2

  2:00 - 2:30
Your second chance to get to the Table Session that interests you the most.  
Paolo Tosolini
Paolo Tosolini
VR Business Storyteller

The Power of Virtual reality

  2:30 - 2:45
Are you excited about VR and are not sure how to make it part of your business marketing and communication mix? Paolo Tosolini demonstrates some of the Virtul Relity tools he has created for Microsoft. He’ll fast track through the different typology of VR experiences, learning about real case studies of VR in business, and […]
John Smythe of Engage For Change & Emma Bridger of People Lab
John Smythe of Engage For Change & Emma Bridger of People Lab

Latest research

  2:45 - 3:00
John Smythe of Engage for Change will present headline results of research into the influence that enterprise social networks and other tech is having on behaviour, engagement, work relationships and individual and collective performance. Emma Bridger of PeopleLab will present top line findings on her research: Enterprise Social Networks – a force for good or evil? Followed by a heated Q&A no doubt.

Afternoon break

  3:00 - 3:30
The final opportunity to visit the vendors and stands.  
Frank Sielaff
Frank Sielaff

Governing EVA – Merck’s digital workspace

  3:30 - 4:00
How do you create a digital workspace for the world’s oldest pharmaceutical and chemical company and bring your colleagues along with you? It’s all in the strategy and the governance claims Frank Sielaff head of Digital Media at Merck.
Peter Furtado

Turning Governance into Practice

  4:00 - 4:15
Peter Furtado of simply-succeed explains how you research your organisation to establish the business needs before the IT department writes a line of code. Hear about the process that guarantees a collaborative platform that people are actually going to want to use.
Rich Ellis

Microsoft have designs on your intranet

  4:15 - 4:30
Rich Ellis is responsible for the product management of Microsoft’s Office Division in the UK, including Office 365, Skype for Business, Yammer, and SharePoint. Ask your IT Department’s favourite vendor what Office 365 is planning for your collaboration experience across your teams.
Tereza Urbankova
Global Head of Internal Communications, AMEC Foster Wheeler

Engineering a world-class intranet

  4:30 - 5:00
When Amec Foster Wheeler merged in November 2014, Tereza Urbankova, Global Head of Internal Communications, saw the opportunity to create a new digital workplace. 18 months later she is well on the way to realising that dream. Mergers are never a good time to implement a brand new all-singing social intranet, but Tereza bided her time, working through 4 versions of platforms, to deliver a winning strategy for the combined company. The intranet is based on the Unily platform from Brightstarr
Paolo Tosolini
Paolo Tosolini
VR Business Storyteller

Workshop: Virtual Reality for Business

  10:00 - 12:00
Are you excited about VR and are not sure how to make it part of your business marketing and communication mix? This two hour workshop is exactly what you need. You’ll fast track through the different typology of VR experiences, learning about real case studies of VR in business, and creating your first VR content […]
Ed Pearse Wheatley
Ed Pearse Wheatley

Workshop: User-Generated Video

  2:00 - 4:00
User Generated Video for the corporate marketplace with SeenIt We have long been admirers of the popular video app Seenit. as well as using it ourselves we have seen it successfully introduced at Rolls Royce, Dentsu Aegis, the BBC and HSBC. In this hands-on workshop SeenIt expert Ed Pearse Wheatley leads a workshop on how […]


Book your tickets online

Event price list

Choose the option to suit you


  • smilelondon conference in November
  • smilelondon workshop in May
  • smilelab
  • simply-succeed scoping licence



Conference and Workshop

smilelondon conference 14th May

VR & Video Workshop 15th May

Book the Workshop only

Book a combined ticket and save £45

non-member ticket

  • smilelondon

What They Say

Read what the previous attendees had to say !

Venue location

etc Venues St Paul’s


From simply-communicate

Read the stories behind the workshops


Your questions answered

The smilelondon workshops in May were separate 90 minute sessions. smilelondon is our bigger conference all held in plenary in one room. You will be sat at round tables and can interact with the speakers through the Q&A and conference app.

We will be providing a full lunch and coffee, tea and refreshments as part of your ticket, with plenty of opportunity to visit the exhibition and network with others.

We offer multiple tickets at a discount. Just select the Multiple Ticket option

The entire event is recorded by our sponsors Kinura

Topics covered

The case studies will cover all the major platforms: Yammer, SharePoint, Jive, Facebook @ Work plus a range of IC apps.
Find out how companies are achieving adoption levels of 60%+
How to use social media internally to communicate change and build engagement (particularly during Brexit worries), handle staff concerns and help breakdown silos across departments, functions and borders.

Contact us

80 Haymarket, London, SW1Y 4TE
+44 (0)203 664 6720

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  • DATE

    14 Nov, 2016

    etc venues St Paul's